Frequently Asked Questions

Do you have a physical store location?

Yes. We have a 22,000 sq/ft retail location in Georgetown, the industrial district in Seattle Washington, at 520 S. Front Street, Seattle, WA 98108.

Do you price match? 

Yes, if you have seen a lower price (including shipping) on identical products with identical warranty/guarantee.  Most products have a the option to submit an offer on the website, and if we accept the offer, you will be given a coupon code to buy the product at the lower price.

When will my products ship?

If you order by 1pm PST, and your products are in stock and ship from our store, they will ship same day Monday through Friday.  Please see our Shipping Policy for more specific information regarding ship times.

What payment options do you offer?

We accept major credit cards, Paypal and Apple Pay. Additionally, we accept cash and check payments in-store.